I’ve shared my experience about my quest for my car’s state inspection. In Texas, the price a service station can charge for this service is fixed at $12.50. I understand that this is probably a loss leader for many car shops. Nevertheless, you must remember that: small sales lead to big ones.
If you neglect or mistreat a customer on the little sales, they won’t come back for the big sales.
On the other hand, if you give outstanding service and quality even on a small job, it can be inferred that you’ll do great work on a larger project.
Your customers may be willing to give you a try only when a little money is involved. Live up to your end of the deal, and they will come back even when higher costs are involved.
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