Comments on: Options when the customer gets a bad product http://www.returncustomer.com/2005/07/20/options-when-the-customer-gets-a-bad-product/ Learn beneficial marketing and business principles from everyday experiences Tue, 06 Jul 2010 14:08:53 +0000 hourly 1 http://wordpress.org/?v=3.0 By: richard http://www.returncustomer.com/2005/07/20/options-when-the-customer-gets-a-bad-product/comment-page-1/#comment-3 richard Tue, 26 Jul 2005 23:23:05 +0000 http://www.returncustomer.com/2005/07/20/options-when-the-customer-gets-a-bad-product/#comment-3 That's about the best option I can imagine... A free dinner or dessert would be nice, but the most important thing is that they make it right. Ideally, the waitress would have not charged you as well, or offered the table complimentary dessert as well -- going above and beyond what you ask for in a literal sense. Found you when searching for customer service blogs on technorati while trying to advertise my own poor service experience when trying to rent a car; http://foo.ca/wp/2005/07/26/budget-post-the-third/ That’s about the best option I can imagine… A free dinner or dessert would be nice, but the most important thing is that they make it right. Ideally, the waitress would have not charged you as well, or offered the table complimentary dessert as well — going above and beyond what you ask for in a literal sense.

Found you when searching for customer service blogs on technorati while trying to advertise my own poor service experience when trying to rent a car;

http://foo.ca/wp/2005/07/26/budget-post-the-third/

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