Comments on: Respect Your Customers’ Time http://www.returncustomer.com/2005/09/28/respect-your-customers-time/ Learn beneficial marketing and business principles from everyday experiences Tue, 06 Jul 2010 14:08:53 +0000 hourly 1 http://wordpress.org/?v=3.0 By: rob poitras http://www.returncustomer.com/2005/09/28/respect-your-customers-time/comment-page-1/#comment-16 rob poitras Wed, 28 Sep 2005 22:33:45 +0000 http://www.returncustomer.com/?p=90#comment-16 Gee, I wonder why the postal service might be at a <a href="http://www.boston.com/news/nation/washington/articles/2005/09/28/postal_service_expects_18b_deficit_in_06/">near $2 billion loss</a> soon. The only thing I would add to your good article is that if you are busy, try and show your customers that you are working hard and trying to reduce the line or wait. If they see that you are doing everything possible at the given moment to help everyone fairly, then they will recognize it and not be as easily put-off from your service. In fact, they might even be more grateful of your service when they do get help, because they know you are working hard for them. Gee, I wonder why the postal service might be at a near $2 billion loss soon.

The only thing I would add to your good article is that if you are busy, try and show your customers that you are working hard and trying to reduce the line or wait. If they see that you are doing everything possible at the given moment to help everyone fairly, then they will recognize it and not be as easily put-off from your service.
In fact, they might even be more grateful of your service when they do get help, because they know you are working hard for them.

]]> By: Daniel Nicolas http://www.returncustomer.com/2005/09/28/respect-your-customers-time/comment-page-1/#comment-15 Daniel Nicolas Wed, 28 Sep 2005 17:36:48 +0000 http://www.returncustomer.com/?p=90#comment-15 Damn straight! I'd have fired that woman. Customers ALWAYS comes first. Damn straight! I’d have fired that woman. Customers ALWAYS comes first.

]]>