My family and I traveled for Christmas and as tradition would have it, the airports were packed with people. The Delta Airlines counter in Salt Lake City was overrun with passengers trying to check their bags. Amidst the chaos, a supervisor was grabbing baggage tags and handing them out to people … [Read more...]
World’s Shortest End User License Agreement
I purchased a PDA library from Borm Bruckmeier Publishing this week for my Dad. During the download process I was surprised to see the following screen: They prompted me to "read the End User License Agreement (EULA) before proceeding." The box where a lengthy EULA should be located contained … [Read more...]
Timely Product Placement
I just got my latest PC Magazine in the mail and I noticed that it had a rather prominent TaxCut CD inside attached to a stiff paperboard insert. You couldn't flip open the magazine without that page landing open. Although I'm always slightly annoyed when magazines have similar inserts, I have to … [Read more...]
Questions for Gathering Customer Feedback
I logged into my online information organizer Backpack this weekend and saw an invitation to take a survey. The team at 37signals has always impressed me with their tools and strategies and they did a great job with questions on this survey. Let's take a look at their questions and see how they … [Read more...]
Admit Defeat
Last week I witnessed one of the best football games I've seen in a long time. The University of Texas Longhorns pulled out a victory over the reigning national champion USC Trojans. Since I live in Austin, home of the Longhorns, I was ecstatic to see the outcome. I watched the TV as the Texas … [Read more...]
6 Tips for a Successful 2006
January 29th marks the Chinese new year and with it begins the Year of the Dog. Let's take a look at what this year means for your business. According to the Chinese calendar... Like the dog, you are honest and faithful to those you love, although you also can be somewhat eccentric and very … [Read more...]
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