Comments on: Power of the Comma http://www.returncustomer.com/2006/02/16/power-of-the-comma/ Learn beneficial marketing and business principles from everyday experiences Tue, 06 Jul 2010 14:08:53 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Joe Rawlinson http://www.returncustomer.com/2006/02/16/power-of-the-comma/comment-page-1/#comment-70 Joe Rawlinson Fri, 17 Feb 2006 16:24:31 +0000 http://www.returncustomer.com/?p=124#comment-70 Dan- I agree. They should have provided more information as you describe. However, if they insisted on lazy communication, they could have at least added a comma! Dan-
I agree. They should have provided more information as you describe. However, if they insisted on lazy communication, they could have at least added a comma!

]]> By: Dan http://www.returncustomer.com/2006/02/16/power-of-the-comma/comment-page-1/#comment-69 Dan Thu, 16 Feb 2006 20:36:19 +0000 http://www.returncustomer.com/?p=124#comment-69 Excellent point about the difference a comma makes. But I have to say that a comma, by itself, doesn't really fix what's broken about this attempt at communication. Something that indicates a little bit more that there's a process at work and that the vendor understands it's dealing would help. <blockquote>Dear Customers: The snack machine is accepting coins only. We're working on the problem. Thanks! And sorry for the incovenience. Sodexho </blockquote> Excellent point about the difference a comma makes. But I have to say that a comma, by itself, doesn’t really fix what’s broken about this attempt at communication. Something that indicates a little bit more that there’s a process at work and that the vendor understands it’s dealing would help.

Dear Customers:

The snack machine is accepting coins only. We’re working on the problem. Thanks! And sorry for the incovenience.

Sodexho

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