http://www.returncustomer.com/2007/02/09/weekendreading-5/ Learn beneficial marketing and business principles from everyday experiences Tue, 06 Jul 2010 14:08:53 +0000 hourly 1 http://wordpress.org/?v=3.0 http://www.returncustomer.com/2007/02/09/weekendreading-5/comment-page-1/#comment-297 Joe Rawlinson Sun, 11 Feb 2007 04:03:15 +0000 http://www.returncustomer.com/2007/02/09/weekendreading-5/#comment-297 Becky: You're welcome! Becky: You’re welcome!

]]> http://www.returncustomer.com/2007/02/09/weekendreading-5/comment-page-1/#comment-296 Becky Carroll Sat, 10 Feb 2007 17:48:28 +0000 http://www.returncustomer.com/2007/02/09/weekendreading-5/#comment-296 Thanks, Joe, for your support of the Carnivale! I completely agree - every customer touch is a point of marketing, as each interaction leaves an impression on the customer. Will they return or not? One sour experience can change it all. Thanks, Joe, for your support of the Carnivale! I completely agree – every customer touch is a point of marketing, as each interaction leaves an impression on the customer. Will they return or not? One sour experience can change it all.

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