Comments on: Ethical Obligations to Care for Customers http://www.returncustomer.com/2007/07/16/ethical-obligations-to-care-for-customers/ Learn beneficial marketing and business principles from everyday experiences Fri, 12 Mar 2010 15:50:33 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Joe Rawlinson http://www.returncustomer.com/2007/07/16/ethical-obligations-to-care-for-customers/comment-page-1/#comment-2830 Joe Rawlinson Wed, 18 Jul 2007 02:32:35 +0000 http://www.returncustomer.com/2007/07/16/ethical-obligations-to-care-for-customers/#comment-2830 Doug, Bad business is right! Hopefully prospective tenants that arrive after the remodeling of the Pine Tree Villa will see through the shiny new facade to realize their care may not live up to the pretty new decor. Situations like this (firing customers), and the resulting publicity make it difficult to recruit new clients. It is better to do what is right all along. Doug,

Bad business is right! Hopefully prospective tenants that arrive after the remodeling of the Pine Tree Villa will see through the shiny new facade to realize their care may not live up to the pretty new decor.

Situations like this (firing customers), and the resulting publicity make it difficult to recruit new clients. It is better to do what is right all along.

]]> By: Doug http://www.returncustomer.com/2007/07/16/ethical-obligations-to-care-for-customers/comment-page-1/#comment-2824 Doug Tue, 17 Jul 2007 00:42:44 +0000 http://www.returncustomer.com/2007/07/16/ethical-obligations-to-care-for-customers/#comment-2824 Well said, Joe. Some organizations <b>cannot and should not</b> fire customers. People can get fired from Sprint - they'll live. You shouldn't get fired from an assisted living facility or something like that. Not only is it bad business - it is dead wrong from an ethical standpoint. Well said, Joe. Some organizations cannot and should not fire customers. People can get fired from Sprint – they’ll live. You shouldn’t get fired from an assisted living facility or something like that. Not only is it bad business – it is dead wrong from an ethical standpoint.

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