Comments on: Honesty is the Best Policy http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/ Learn beneficial marketing and business principles from everyday experiences Tue, 06 Jul 2010 14:08:53 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Joe Rawlinson http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/comment-page-1/#comment-5154 Joe Rawlinson Fri, 11 Jan 2008 19:29:55 +0000 http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/#comment-5154 Ann, Thanks for sharing! I hope your bank makes it easier to correct than mine did. Ann,

Thanks for sharing! I hope your bank makes it easier to correct than mine did.

]]> By: Ann http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/comment-page-1/#comment-5117 Ann Wed, 09 Jan 2008 22:03:08 +0000 http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/#comment-5117 I just received a few hundred dollars in my bank account, and it's a "mystery deposit" indeed! I'll find out tomorrow how it got there. I'm surprised. I really am. I do want to be honest (I have to) so I'll try to find out if it's really for me or just a mistake. And Yes, Honest IS The Best Policy! :) I just received a few hundred dollars in my bank account, and it’s a “mystery deposit” indeed!

I’ll find out tomorrow how it got there.

I’m surprised. I really am.

I do want to be honest (I have to) so I’ll try to find out if it’s really for me or just a mistake.

And Yes, Honest IS The Best Policy! :)

]]> By: Joe Rawlinson http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/comment-page-1/#comment-4645 Joe Rawlinson Thu, 06 Dec 2007 15:21:23 +0000 http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/#comment-4645 Markus, That is a great experience of a company acknowledging your efforts. It is too bad events like these are so infrequent. If companies only realized how powerful little things like this can be, more would do them. Markus,

That is a great experience of a company acknowledging your efforts. It is too bad events like these are so infrequent. If companies only realized how powerful little things like this can be, more would do them.

]]> By: Markus Werner http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/comment-page-1/#comment-4639 Markus Werner Thu, 06 Dec 2007 06:33:01 +0000 http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/#comment-4639 Couldn't agree more! I try to be honest and from a lot of people you do not even get a "Thank you" Only one time I was rewarded: I reported our address being incorrect with a supplier and "I where only lucky to get the invoice to pay it on time" (Our neighbor passed it on) The account department of that company send my a "Thank you" note as well as a mini alarm clock as "reward". I surely kept ordering from this company as they rewarded my efforts correcting their mistake. Couldn’t agree more!
I try to be honest and from a lot of people you do not even get a “Thank you”
Only one time I was rewarded: I reported our address being incorrect with a supplier and “I where only lucky to get the invoice to pay it on time” (Our neighbor passed it on)
The account department of that company send my a “Thank you” note as well as a mini alarm clock as “reward”.
I surely kept ordering from this company as they rewarded my efforts correcting their mistake.

]]> By: Joe Rawlinson http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/comment-page-1/#comment-4130 Joe Rawlinson Sat, 27 Oct 2007 13:14:58 +0000 http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/#comment-4130 Glenn, Thanks for sharing that example from the Military Academy. Human nature is to take the path of least resistance. Companies should be able to make the easy path the right one. Glenn,

Thanks for sharing that example from the Military Academy. Human nature is to take the path of least resistance. Companies should be able to make the easy path the right one.

]]> By: Glenn (Customer Service Experience) Ross http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/comment-page-1/#comment-4115 Glenn (Customer Service Experience) Ross Fri, 26 Oct 2007 00:31:11 +0000 http://www.returncustomer.com/2007/10/23/honesty-is-the-best-policy/#comment-4115 Joe, This is a perfect example of what the US Military Academy calls "the harder right vs the easier wrong." It's a shame you had to invest so much time. It should have been simpler. Here's a related post on the same topic: http://www.allbusiness.com/marketing-advertising/relationship-marketing/4967860-1.html Glenn Joe,

This is a perfect example of what the US Military Academy calls “the harder right vs the easier wrong.” It’s a shame you had to invest so much time. It should have been simpler.

Here’s a related post on the same topic:
http://www.allbusiness.com/marketing-advertising/relationship-marketing/4967860-1.html

Glenn

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