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	<title>Comments on: Telling Customers vs. Doing it for Them</title>
	<atom:link href="http://www.returncustomer.com/2007/11/05/telling-customers-vs-doing-it-for-them/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.returncustomer.com/2007/11/05/telling-customers-vs-doing-it-for-them/</link>
	<description>Learn beneficial marketing and business principles from everyday experiences</description>
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		<title>By: Joe Rawlinson</title>
		<link>http://www.returncustomer.com/2007/11/05/telling-customers-vs-doing-it-for-them/comment-page-1/#comment-4296</link>
		<dc:creator>Joe Rawlinson</dc:creator>
		<pubDate>Fri, 09 Nov 2007 01:39:58 +0000</pubDate>
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		<description>David,

Thanks! I like your story too of your local dry cleaner. Fostering solid relationships with customers often requires learning about the actual people and personalizing your service. Just a little effort from companies can pay big dividends with customer loyalty.</description>
		<content:encoded><![CDATA[<p>David,</p>
<p>Thanks! I like your story too of your local dry cleaner. Fostering solid relationships with customers often requires learning about the actual people and personalizing your service. Just a little effort from companies can pay big dividends with customer loyalty.</p>
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		<title>By: David Morse</title>
		<link>http://www.returncustomer.com/2007/11/05/telling-customers-vs-doing-it-for-them/comment-page-1/#comment-4282</link>
		<dc:creator>David Morse</dc:creator>
		<pubDate>Wed, 07 Nov 2007 23:51:17 +0000</pubDate>
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		<description>What a great post!  Excellent examples too.

I added another example to my blog at:
http://www.customerops.com/customeropscom/2007/11/telling-vs-doin.html

Thanks,
David</description>
		<content:encoded><![CDATA[<p>What a great post!  Excellent examples too.</p>
<p>I added another example to my blog at:<br />
<a href="http://www.customerops.com/customeropscom/2007/11/telling-vs-doin.html" rel="nofollow">http://www.customerops.com/customeropscom/2007/11/telling-vs-doin.html</a></p>
<p>Thanks,<br />
David</p>
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