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	<title>Comments on: Why Customers Care About Reservations</title>
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	<link>http://www.returncustomer.com/2008/01/14/why-customers-care-about-reservations/</link>
	<description>Learn beneficial marketing and business principles from everyday experiences</description>
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		<title>By: Joe Rawlinson</title>
		<link>http://www.returncustomer.com/2008/01/14/why-customers-care-about-reservations/#comment-5269</link>
		<dc:creator>Joe Rawlinson</dc:creator>
		<pubDate>Wed, 16 Jan 2008 14:19:04 +0000</pubDate>
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		<description>Demetrius,

Thanks for mentioning appointments and their impact on reputation. Especially in a service business like yours, keeping appointments can make or break a customer relationship.</description>
		<content:encoded><![CDATA[<p>Demetrius,</p>
<p>Thanks for mentioning appointments and their impact on reputation. Especially in a service business like yours, keeping appointments can make or break a customer relationship.</p>
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		<title>By: Demetrius Pinder</title>
		<link>http://www.returncustomer.com/2008/01/14/why-customers-care-about-reservations/#comment-5222</link>
		<dc:creator>Demetrius Pinder</dc:creator>
		<pubDate>Tue, 15 Jan 2008 05:13:27 +0000</pubDate>
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		<description>nice to see you return to writing! 

i always try my best to keep my appointments with customers. it creates trust and helps with the reputation. especially since a big part of my business is home computer repair, my reputation is worth its weight in gold.</description>
		<content:encoded><![CDATA[<p>nice to see you return to writing! </p>
<p>i always try my best to keep my appointments with customers. it creates trust and helps with the reputation. especially since a big part of my business is home computer repair, my reputation is worth its weight in gold.</p>
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