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	<title>Comments on: Do you ask more of your customers than yourself?</title>
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	<link>http://www.returncustomer.com/2008/03/19/do-you-ask-more-of-your-customers-than-yourself/</link>
	<description>Learn beneficial marketing and business principles from everyday experiences</description>
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		<title>By: Joe Rawlinson</title>
		<link>http://www.returncustomer.com/2008/03/19/do-you-ask-more-of-your-customers-than-yourself/#comment-7952</link>
		<dc:creator>Joe Rawlinson</dc:creator>
		<pubDate>Thu, 20 Mar 2008 17:26:11 +0000</pubDate>
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		<description>Philippe,

Thanks for mentioning my post on your blog. You&#039;re right. It is amazing how backwards company policies feel when looked at through the lenses of customer satisfaction.</description>
		<content:encoded><![CDATA[<p>Philippe,</p>
<p>Thanks for mentioning my post on your blog. You&#8217;re right. It is amazing how backwards company policies feel when looked at through the lenses of customer satisfaction.</p>
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		<title>By: Philippe Mesritz</title>
		<link>http://www.returncustomer.com/2008/03/19/do-you-ask-more-of-your-customers-than-yourself/#comment-7943</link>
		<dc:creator>Philippe Mesritz</dc:creator>
		<pubDate>Thu, 20 Mar 2008 16:59:00 +0000</pubDate>
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		<description>Joe,

  That&#039;s such a true story! I wrote a blog post, linked back here, on the topic as well.  Companies, all too often, don&#039;t bother considering what it actually means to their customer satisfaction.

http://blog.c3oc.com/index.php/2008/03/20/customer-focus/

- Philippe</description>
		<content:encoded><![CDATA[<p>Joe,</p>
<p>  That&#8217;s such a true story! I wrote a blog post, linked back here, on the topic as well.  Companies, all too often, don&#8217;t bother considering what it actually means to their customer satisfaction.</p>
<p><a href="http://blog.c3oc.com/index.php/2008/03/20/customer-focus/" rel="nofollow">http://blog.c3oc.com/index.php/2008/03/20/customer-focus/</a></p>
<p>- Philippe</p>
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