Happy 4th Birthday Return Customer!

Return Customer turns 4 years old this week! I appreciate you, faithful readers, for supporting me and making this another wonderful year.

I always find it interesting to review the data on how people find their way to this site.

Top 5 Most Read Posts

These posts were the most visted this past year:

1. 10 Tricks Customers Hate and 10 Treats They Love
2. Proactive Customer Service
3. Four Customer Expectations
4. 5 Ways to Better Treat Your Customers
5. Show Empathy to Customers

Top 5 Referrers

These great sites have sent the most people to Return Customer than any other non-search site over the past year:

1. 9rules – I’m a member of 9rules’ business community
2. Aweber blog – valuable information for any online marketer
3. Smiley Cat – Return Customer is featured in the Typography for Headlines gallery
4. Donor Power Blog – Jeff Brooks’ great non-profit blog
5. Marketing Profs Daily Fix – get your daily fill of marketing tips and news

Top 5 Searches

The following searches (linked to their respective posts) brought the most people to this site last year:

1. proactive customer service
2. customer expectations
3. return customers
4. how to treat customers
5. huggies customer service

If you have any comments on things you like or that could be improved with Return Customer, please leave a comment, send me an email, or follow me on Twitter.

I look forward to a big 5 year celebration next year!