Keeping Internet Customers Happy

This is a guest post from Keith Barrett at Offer UK If you sell your products and services online then you may feel somewhat distant from your customers. To some extent, that’s a natural by-product of the way in which online selling often works. It’s not like having your own physical … [Read more...]

Are Your Prospective Customers Still Interested in You?

People that have expressed an interest in you in the past may no longer care about you nor want to hear from you. This may be sad, but it is still true. What should you do with these prospective customers? Talk to them. I recently got an email from TripAdvisor.com where I has signed up … [Read more...]

Guest Bloggers Wanted

I'm looking for some guest bloggers to share their experiences and lessons here on ReturnCustomer.com. Your post could be about anything business-related, be it marketing, customer service, e-commerce, best practices, etc. I only ask that your post be unique to ReturnCustomer.com. You can … [Read more...]

4 Steps to Make Contact With Customers in 2010

The science fiction movie 2010 had the subtitle "The Year We Make Contact". This new year, 2010, needs to be the year your business makes contact with your customers. Step 1: Observe Your Customers One of the most eye opening experiences you can have is to observe your customers using your … [Read more...]