Return Customer turns 5 years old this week! Thanks for reading this year and for your support.
Now that I’ve hit the 5 year mark, I need your help. What do you like most about Return Customer? What would you like to see? Why do you read Return Customer? Please take a moment to leave a comment and let me know.
I always find it interesting to review the data on how people find their way to Return Customer. Here are this past year’s highlights:
Top 5 Most Read Posts
These posts were the most visited this past year:
- Why Customers Hate Convenience Fees for Credit Card Transactions
- Four Customer Expectations
- 5 Ways to Better Treat Your Customers
- How to Convince Customers to Buy Today
- Do not respond to this email!
Top 5 Referrers
These great sites have sent more people to Return Customer than any other non-search site over the past year:
Top 5 Searches
The following searches (linked to their respective posts) brought the most people to this site last year:
- convenience fee
- customer expectations
- how to treat customers
- returning customer
- proactive customer service
If you have any comments on things you like or that could be improved with Return Customer, please leave a comment, send me an email, or follow me on Twitter.
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Glenn
April 28, 2010
Congratulations, Joe. We both started blogging about customer service the same month although I discontinued my first blog when I moved to my second.
It’s a pleasure reading your posts.
Here’s to many more…
Glenn
Joe Rawlinson
April 28, 2010
@Glenn – Thanks for your comments. Happy 5th year to you too!