I've put together a proposal for the upcoming South by Southwest Interactive 2012 Conference titled "Using Psychology to Increase e-Commerce Conversion". I'll be talking about how you can get inside your customer's head and actually close the sale online. How You Can Help... I'm competing … [Read more...]
Happy 6th Birthday Return Customer!
Return Customer turns 6 years old this week! Thanks for reading this year and for your support via emails, comments, and guest posts. As we go into the 7th year, what do you want to see here on ReturnCustomer.com? Please leave a comment and let me know. I always find it interesting to review … [Read more...]
Happy 5th Birthday Return Customer!
Return Customer turns 5 years old this week! Thanks for reading this year and for your support. Now that I've hit the 5 year mark, I need your help. What do you like most about Return Customer? What would you like to see? Why do you read Return Customer? Please take a moment to leave a comment … [Read more...]
Guest Bloggers Wanted
I'm looking for some guest bloggers to share their experiences and lessons here on ReturnCustomer.com. Your post could be about anything business-related, be it marketing, customer service, e-commerce, best practices, etc. I only ask that your post be unique to ReturnCustomer.com. You can … [Read more...]
Happy 4th Birthday Return Customer!
Return Customer turns 4 years old this week! I appreciate you, faithful readers, for supporting me and making this another wonderful year. I always find it interesting to review the data on how people find their way to this site. Top 5 Most Read Posts These posts were the most visted this … [Read more...]
Happy 3rd Birthday Return Customer!
Return Customer turns 3 years old this week! Thank you, loyal readers, for making this another great year. I once again reviewed the data on how people arrive at this site. There seem to be some perennial favorites among the most read and referring sites when compared to last year. Top 5 Most … [Read more...]
Happy Second Birthday Return Customer!
Return Customer is 2 years old! The past year has seen my readership double due to your support, comments, and links. Thank you! Looking back at this past year I found some interesting data on how people arrive at this site and which posts were the most popular. Top 5 Most Read Posts Based on … [Read more...]
Your Chance to Join the 9rules Network
Once again the great folks at 9rules are inviting you to join our network. It has been a little over a year since I joined 9rules and it has been great. If you've got a blog or website that has great content, then join us. October 25th is your chance to submit your site for consideration to … [Read more...]
Join the 9rules Network
As you know, I'm a member of the 9rules network. This community features some of the best blogs and websites on the web. Since I joined 9rules last year, I've seen a direct correlation to a boost in my readership and have been able to associate with some truly talented people. Do you have a blog … [Read more...]
Happy Birthday Return Customer!
Beginnings I've been asked what got me started writing Return Customer. I'd say it was a series of unfortunate events with retail stores that planted the seed in my mind. I wanted a place to vent my frustrations but soon realized that the internet is full of sites bashing companies and each other. … [Read more...]

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