Weekend Reading – March 16th

  • Convince me in Five Words or Less!
    Steps on how you can create a catchy, memorable, and effective tag line or slogan for your business.
  • The Difference Between Usability and User Experience
    Creating a great user experience means coordinating efforts across your entire organization. If customers hit snags as they move between your internal department boundaries, you’re missing the holistic picture!
  • More Design Lessons from the Tooth Fairy
    Wonderful account of business lessons learned from a Dad’s interactions with his daughter when the Tooth Fairy forgot to visit. Your customers, like the little girl in this story, have preset expectations and need to be cared for when things go awry.

Want to improve your business? This will help...

  • Improve your customer service to amaze your customers
  • Build better customer relationships to retain more long-term clients
  • Optimize your website to grow your profits

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